Online
shopping for pet supplies
<http://www.puddlepetcare.co.uk>, the friendly virtual pet
shop was re-launched on Monday 12th May 2003. Catering specifically
for cats, dogs and rats the website has been redesigned to include
new products and new features making it easier to navigate and purchase
goods on-line.
Puddle
Pet Care supplies an extensive range of goods, from practical
items such as beds, door flaps, kennels and grooming products,
to fun items such as activity centres, rat hammocks, treats and
toys as well as specialist items such as dog agility equipment.
The
new design enables the browser to follow links to find products
for cats, dogs or rats. There is also a 'search' box where the
user can type in exactly what they are looking for and go directly
to that area. All types of products available are listed, and
clicking on the appropriate word will take the user directly to
a catalogue of products available. There is a description about
how each product works, a picture of the item, the price and an
order button if you want to buy it.
The
site offers secure payment with WorldPay and accepts all popular
credit and debit card types. A new feature of the site is that
the front page shows how many items you have in your shopping
basket and the total value of your order at all times.
If
you want to find out more about a product the new FAQ section
includes answers to the most frequently asked questions about
some of the most popular products such as cat flaps and dog doors.
Owners
Kathy and Steve Newman started Puddle Pet Care as a home delivery
business of pet food supplies and sundries in their home town
of Selsey in West Sussex. Two years ago they decided to create
a website offering a greater range of goods to see if they could
reach a wider audience. They certainly have. People shop in the
website from all over the UK and some from abroad as far as the
United States & Australia. Kathy comments: "We are making
shopping for pets easier and accessible 24-hours a day. If you
want specialist items you will find them here. It saves you the
time of having to visit a pet supplies shop only to find the item
is not in stock. And Puddle Pet Care saves you money. We try to
keep our prices below the recommended price. We regularly price
check our items with other retailers to ensure we are offering
the best value to our customers."
Puddle
Pet Care prides itself in the high level of customer service,
as the testimonials on the home page will confirm. Emails get
answered promptly, orders get fulfilled as quickly as possible
and customers receive email receipts confirming the order and
notifying of delivery. Kathy adds: "If a product is out of
stock we give our customers the chance to change or cancel their
order - or wait until the product is available. We don't keep
people hanging around wondering where their order is. Occasionally
people have a query about a product before they choose to buy
and so we make every effort to get back in touch straight away.
Someone is working on the site pretty much all the time."
To
celebrate the re-launch of the website Puddle Pet Care is offering
lots of discounts and special offers throughout May. For more
information visit: www.puddlepetcare.co.uk
.
